Florida Telecommunications Relay, Inc. (FTRI) is a statewide non profit 501(c)3 organization that administers the Specialized Telecommunications Equipment Distribution Program for citizens of Florida who are Deaf, Hard of Hearing, Deaf/Blind and Speech Impaired. FTRI is also responsible for the education and promotion of the Florida Relay Service.

The Florida Legislature passed the Telecommunications Access System Act (TASA F.S. 427) in 1991. The intent of TASA is to provide basic telecommunications services for Hard of Hearing, Deaf, Deaf/Blind, and Speech Impaired individuals, in the most cost effective way possible. TASA mandates that the FTRI equipment distribution program and the Florida Relay Service be funded by a monthly surcharge billed to all telephone customers (landlines) in the State of Florida. The specialized telephone equipment and ring signaling devices provided through this program are loaned to all qualified permanent Florida residents for as long as they need it, at no charge.

FTRI

Look for our Blue Truck

Assistive Telephonic Equipment

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A “Cross-Disability” Resource Center

Center for independent living of north central florida

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To contact us call:

Toll Free (800) 265-5724

The Center for Independent Living works in partnership with FTRI and serves as your regional distribution center (RDC).  Consumers are able to receive FTRI related services at any of our locations as well as other sites in the community.  We currently work on-site at Beneficial Hearing every Wednesday.